Introduction
These Terms and Conditions apply to your use of sandiegosolarpanelcleaning.com and to services provided by San Diego Solar Panel Cleaning Ltd (trading as San Diego Solar Panel Cleaning). By using the website, contacting us, or booking Solar Panel Cleaning, you agree to these terms.
About us
Business name: San Diego Solar Panel Cleaning Ltd. Trading name: San Diego Solar Panel Cleaning. Business type: Limited Company. Primary service: Solar Panel Cleaning. Contact: contact@sandiegosolarpanelcleaning.com.
Services and scope
We provide Solar Panel Cleaning and related site visits as agreed in your quote. The scope, price, and schedule are confirmed in writing before work starts. Any additional work must be approved by you before it begins.
Quotes and bookings
Quotes are based on the information you provide and visible site conditions. A booking is confirmed when we accept your request in writing. If access conditions differ from what was described, we may revise the quote.
Site access and customer responsibilities
You must provide safe, legal access to the site and the work area. You must disclose known hazards, roof restrictions, and solar system issues. You are responsible for securing pets and clearing access routes where needed. If you are not the owner, you confirm you have authority to approve work.
Safety and work limits
Roof work has inherent risks and may require safe access conditions. We may refuse or stop work if conditions are unsafe. Examples include unstable surfaces, unsafe ladders, severe weather, or blocked access. If work stops for safety reasons, we will discuss next steps with you.
Scheduling, delays, and cancellations
Scheduled times are estimates and may change due to weather or safety conditions. If we need to reschedule, we will contact you as soon as practical. If you need to cancel or reschedule, contact us by email. Fees may apply for late cancellations when we have already reserved time.
Performance and results
Cleaning can help when dirt or debris blocks light, but results vary. We do not guarantee specific performance gains or bill savings. If you have concerns about output, we can discuss inspection or testing options.
Customer-provided information
You are responsible for the accuracy of details you provide. This includes system size, roof type, access points, and any restrictions. We are not responsible for issues caused by inaccurate or missing information.
Payment
Payment terms are stated in your quote or invoice. Payment is due as stated on the invoice unless we agree otherwise in writing. Late payments may delay future bookings.
Damage and liability
We take reasonable care during work and use methods intended to avoid damage. You must notify us promptly if you believe damage occurred during our visit. To the extent allowed by law, our liability is limited to the amount paid for the service. We are not responsible for pre-existing damage, hidden defects, or issues outside our control.
Warranties and manufacturer guidance
Solar equipment warranties vary by manufacturer and installer. You are responsible for reviewing your warranty terms. We do not provide legal advice about warranty coverage.
Website use
You agree not to misuse the website or attempt to disrupt its operation. Website content may change without notice.
Intellectual property
Website text, branding, and content are owned by San Diego Solar Panel Cleaning Ltd. You may not copy or reuse content without written permission.
Third-party links
The website may include links to third-party sites. We are not responsible for third-party content, policies, or services.
Complaints and contact
If you have a concern, email contact@sandiegosolarpanelcleaning.com. We will respond and aim to resolve issues in a practical way.
Changes to these terms
We may update these terms from time to time. The latest version posted on the website applies from the date it is published.
Governing law
These terms are governed by the laws of the United States. Any disputes will be handled in the appropriate courts within the United States.